FAQ

Read our FAQ and get the information you need.

  • You can purchase tickets on our website or in person at the museum, subject to availability. Please note that tickets bought from unauthorized websites or scalpers will not be valid.

  • Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance. Keep in mind that we do not accept cash payments.

  • The experience should typically last between 45 and 90 minutes.

  • Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible but those can be bypassed on your visit.

  • No, food and drinks are not allowed in the museum.

  • Tickets are not required for children who are ages four and younger. They can enter MOI for free!