FAQ
Read our FAQ and get the information you need.
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Tickets must be purchased online through our booking system. We will have a QR Code to purchase from our website for those wishing to purchase upon arrival, but the best way to guarantee entry is to book online in advance. Keep in mind that we do not accept cash payments.
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Children 12 & under: Must be accompanied at each exhibit by an adult (18+) at all times during their visit.
Students ages 13-17: Must have an adult (18+) inside the museum at all times, but do not have to be accompanied at each exhibit.
All persons 5 years of age and older must have a ticket to enter the museum. Children 4 & under enter for free!
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The experience should typically last between 45 and 90 minutes.
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To maintain a family-friendly environment, all visitors must be appropriately dressed while inside the museum.
This includes, but is not limited to:
- Shirts, bottoms (pants/shorts, skirts/dresses) and shoes must be worn at all times
- No undergarment style tops or bottoms, excessively open shirts or highly-slitted skirts/dressed
- Bottoms must fully cover the buttocks with a non-see-through material
- Offensive or violent images, symbols or wording is not permitted
MOI Houston reserves the right to refuse admission to guests in attire that does not align with its family-friendly environment or that causes disruption to operations and the guest experience.
Thank you for your cooperation and for helping us keep the experience enjoyable for everyone!
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No, food and drinks are not allowed in the museum.
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Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible, but those can be bypassed on your visit. Please note, MOI Houston does not provide wheelchairs or walkers.
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Strollers are permitted, but we may ask you to check the stroller up front depending on the volume of guests inside the museum.
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Yes! Digital gift cards may be purchased here. Please note, gift cards are only redeemable for online tickets and may not be redeemed at our self-serve kiosk or gift shop.
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For groups that include non-teachers, please purchase all necessary tickets for non-teachers. We will add the teacher(s) to the reservation at check-in after they show a valid badge and provide contact information.
For teacher-only groups or individual teachers, we will create your reservation on-site after verifying your badge and collecting contact information.
Please note:Â free teacher tickets are subject to availability and cannot be reserved in advance.